Contacts

CRM Search > View Contacts
Accessing the CRM From your dashboard, click CRM → View Contacts on the left side of the screen. SEARCHING FOR CONTACTS You can perform Genera...
Fri, Oct 2, 2026 at 1:45 PM
Reset Status of a Contact's Email
The following are statuses that an email address can have in TotalBrokerage: Valid: The email address is valid, and emails can be sent to them. Soft Boun...
Fri, Oct 2, 2026 at 1:45 PM
Reassigning all of your Contacts to another Agent
Managers have the ability to reassign contacts to a new agent in bulk.  Note that this will reassign all contacts you have searched, regardless of who they...
Fri, Oct 2, 2026 at 1:46 PM
Exporting Contacts, Contact Addresses, and Contact Activities to a CSV
If allowed by your Brokerage, you can export contacts or specific contact information to a CSV file from your CRM. Steps to Export Contacts: From your...
Fri, Oct 2, 2026 at 1:48 PM
Duplicate Contact Detection
When adding or editing a contact, TotalBrokerage can alert you to potential duplicate contacts within your brokerage. If a possible duplicate is detecte...
Fri, Oct 2, 2026 at 1:49 PM
Protect Contact Setting
If your brokerage has enabled Private Contacts, you can protect your contacts from being viewed by other users in the brokerage. When this setting is en...
Mon, Jul 27, 2026 at 3:37 PM
Bulk Trashing Contacts
How to Bulk Trash Contacts in TotalBrokerage Trashing contacts archives them and removes them from basic searches, but they can still be recovered in the A...
Fri, Oct 2, 2026 at 1:50 PM
Bulk Adding an Automation to multiple Contacts
Go to CRM → View Contacts.  Select Contacts: Check off the contacts you want to add to the automation, or use +Add Filter to narrow your search....
Fri, Oct 2, 2026 at 1:50 PM
CRM > Bulk Messaging (Email / SMS)
Bulk Emailing & SMS allows you to select multiple contacts and send a single message to all selected recipients at the same time. This provides an effic...
Thu, Jul 30, 2026 at 3:17 PM